1. Purpose and identification
This document (General Terms and Conditions of Sale) defines the conditions applicable to sales concluded between, on the one hand, persons wishing to make a purchase via the website www.parisnolimit.com, hereinafter referred to as "the customer" and, on the other hand, the company Paris No Limit, whose registered office is located at 41-43 rue de Cronstadt, 75015 Paris, registered with the RCS in Paris under number 519 769 947, hereinafter referred to as "Paris No Limit". These terms and conditions apply exclusively to natural persons who are not traders.
Confirmation of the Pre-Order implies the Customer's acceptance of the GCS and the essential characteristics of the Products. As soon as the Pre-Order is registered, a confirmation email summarizing the Pre-Order (products, price, product availability, quantity, etc.) will be sent to the Customer by Paris No Limit. To this end, the Customer formally accepts the use of e-mail for confirmation by Paris No Limit of the content of its order. In any event, invoices are issued upon delivery. The sums paid in advance by the Customer for the Pre-Order do not constitute a deposit, within the meaning of Article 1590 of the French Civil Code. The Customer may Pre-Order on the Internet via the website www.parisnolimit.com.
Pre-Ordering implies irrevocable acceptance of these general terms and conditions of sale. As these general terms and conditions of sale may be subject to change, the applicable conditions are those in force on the site www.parisnolimit.com on the date the order is placed. Any Pre-Order is taken into account only after acceptance of payment. After acceptance of payment, Paris No Limit will confirm the order to the Customer by e-mail, assigning a number to the order.
3. Availability of products
Any Pre-Order means acceptance of the prices and description of the products available for sale. Paris No Limit undertakes to honour orders received on the website within a maximum period of 45 days from the date of online purchase.
The products on sale on the Site are delivered in France and abroad by Colissimo and Chronopost.
Payment for purchases is made by credit card (Carte Bleue, Visa, Mastercard or American Express) and by Paypal. In case of payment by credit card, the debit is made at the time of order validation, after confirmation from the bank issuing the card. In case of refusal by the bank, the order will be automatically cancelled. The security of transactions is ensured by PayPlug by encrypting bank details using SSL protocol. When the Customer registers his credit card for future purchases, the data is also encrypted. At no time does the Customer's bank data transit through the Paris No Limit computer system.
6. Right of withdrawal (applicable in EU region only)
In accordance with the provisions of Article L.221-18 of the Consumer Code, the Customer has a period of 14 days to exercise his right of withdrawal without having to justify his reasons. The starting point of the period is the day of receipt of the order by the Customer or by the third party designated by him. If the 14-day period expires on a Saturday, Sunday or a public holiday or non-working day, it shall be extended until the first following working day. To exercise his right of withdrawal, the Customer must notify Paris No Limit of his decision to withdraw before the expiry of the period:
- by means of an unambiguous statement by e-mail or by using the contact form, specifying the following: name, address, telephone number, order number, reference, type of item, price and quantity. The Customer may return the item(s) to the address Paris No Limit, 41-43 Rue de Cronstadt, 75015 Paris. In any event, the Customer shall return to Paris No Limit, without undue delay and no later than 14 days from the communication of its decision to withdraw, the item(s) subject to the right of withdrawal. The Customer must attach to the package the return slip duly completed (slip located at the foot of the invoice) or a blank piece of paper indicating the order number. If the right of retraction is exercised, Paris No Limit will reimburse the Customer the price of the item(s) concerned, with the return costs being borne by the Customer.
Withdrawal period: This period starts from the reception of the Products by the Customer. Reimbursement shall be made within 14 days following the date on which Paris No Limit has been informed by the Customer of its decision to withdraw. In any event, this refund may not be made before Paris No Limit recovers the item(s) subject to the Customer's withdrawal. Refunds shall be made by bank transfer, unless the Customer agrees with Paris No Limit to a different method. Reimbursement shall not be made if the item in question has suffered a depreciation resulting from handling other than that necessary to establish its nature, characteristics or conformity.
7. Return and refund
7.1. Time limit for returning an item
The Customer has a period of 14 clear days from the date of receipt of the goods to return the item(s) that does (do) not suit him/her, subject to compliance with the conditions set out below.
7.2. Conditions of return
the Customer must notify Paris No Limit of his decision to return the item, before the expiry of the period :
- by means of an unambiguous declaration by e-mail or via the contact form, specifying the following: name, address, telephone number, order number, reference, type of item, price, quantity and reason for return.
To make a return, the Customer must return the product to the address Paris No Limit, 41-43 Rue de Cronstadt, 75015 Paris. The Customer must enclose the duly completed return slip (slip located at the foot of the invoice) or a blank piece of paper indicating the order number. The return costs are to be paid by the Customer.
7.3. Condition of the products
All returned products must be new, unused and in their original packaging. Upon receipt of the package, Paris No Limit will judge the condition of the returned goods. No return will be accepted and therefore no refund will be made if the returned products have been visibly used or damaged by the customer and that this use or damage makes the product unfit for sale.
7.4. Refund of returns
In case of return respecting the conditions mentioned above, Paris No Limit will proceed to the refund of the products returned within 7 days following the return of the goods. This refund will be made by transfer to the customer's bank account.
7.5. Legal guarantees
7.5.1 Statutory warranty of conformity and warranty against hidden defects
The products benefit from the legal guarantee of conformity (article L 217-4 and following of the Consumer Code) and the guarantee of hidden defects (article 1641 and following of the Civil Code). Any guarantee is excluded in the event of damage of external origin or resulting from misuse, non-conforming use, negligence or lack of maintenance on the part of the Customer, as well as in the event of normal wear and tear of the product.
- Article L217-4 of the Consumer Code
The seller is obliged to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery (...).
- Article L217-5 of the Consumer Code
To be in conformity with the contract, the property must: 1º Be fit for the use usually expected of a similar good and, where appropriate:
correspond to the description given by the seller and possess the qualities that the seller has presented to the buyer in the form of a sample or model; present the qualities that a buyer may legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labelling ;
2º Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the seller's knowledge and accepted by the latter.
- Article L217.7 Consumer Code
Any lack of conformity which becomes apparent within 24 months of delivery of the goods shall be presumed to exist at the time of delivery, unless proved otherwise. The seller may rebut this presumption if it is not compatible with the nature of the goods or the lack of conformity invoked.
- Article L217-9 Consumer Code
In the event of a lack of conformity, the buyer chooses between repair or replacement of the goods. However, the seller may not proceed according to the buyer's choice if this choice entails a cost which is manifestly disproportionate to the other method, taking into account the value of the goods or the importance of the defect. In such a case, the seller is bound to proceed, unless it is impossible, according to the method not chosen by the buyer.
- Article L217.10 Consumer Code
If the repair and replacement of the good are impossible, the buyer may return the good and have the price refunded or keep the good and have part of the price refunded. The same faculty is offered to him:
1° If the solution requested, proposed or agreed in application of article L.217-9 cannot be implemented within one month following the buyer's complaint;
2° Or if this solution cannot be implemented without major inconvenience for the buyer, taking into account the nature of the goods and the use he is seeking. However, the sale may not be rescinded if the lack of conformity is minor.
- Article L217-12 of the Consumer Code
Any action resulting from lack of conformity shall be time-barred after two years from the date of delivery of the goods.
- Article L217-13 Consumer Code
The provisions of this section do not deprive the buyer of the right to exercise the action resulting from redhibitory defects as set out in articles 1641 to 1649 of the Civil Code or any other action of a contractual or extra-contractual nature recognised by law.
- Article 1641 of the Civil Code
The seller is bound by the guarantee on account of hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would only have paid a lower price for it, if he had known about them.
- Article 1648 paragraph 1 of the Civil Code
The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.
The guarantor for defects in the goods sold is the company Paris No Limit, whose registered office is located at 41-43 Rue de Cronstadt, 75015 Paris. When acting under a legal guarantee of conformity, the customer, who has a period of two years from delivery of the goods to act, may choose between repairing or replacing the goods, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code, is exempt from providing proof of the existence of the defect in the goods during the 24 months following delivery of the goods. The legal guarantee of conformity applies independently of any commercial guarantee that may be granted. The customer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code and may choose between cancellation of the sale or a reduction of the sale price in accordance with article 1644 of the Civil Code.
7.6.2 Methods of return and reimbursement of defective or non-conforming products
The Customer requesting the benefit of the legal guarantee of conformity or hidden defects must then return the item within the aforementioned deadlines to Paris No Limit at the following address: 41-43 Rue de Cronstadt, 75015 Paris. Prior to this return, the Customer must first contact Customer Service on +33 (0)1 70 68 84 15 (non surcharged call) or by e-mail at email@example.com. In case of return of a defective or non-compliant product, after Paris No Limit has ascertained that the product is defective or non-compliant, Paris No Limit will reimburse the Customer for the price of the item(s) concerned, the return shipping costs and, if the entire order is returned, the shipping costs.
Paris No Limit reserves the right to modify its prices at any time without notice. The products will be billed on the basis of the rates in effect at the time of registration of orders. The products remain the property of Paris No Limit until full payment is received.
9. Security of transactions
Paris No Limit implements all means to ensure the confidentiality and security of data transmitted on the web and on the www.parisnolimit.com website.
10. Intellectual Property
All elements of the Paris No Limit site, whether visual or audio, are protected by copyright, trademarks or patents. They are the exclusive property of Paris No Limit. As such, and in accordance with the provisions of the intellectual property code, only private use is authorized, subject to different, or even more restrictive provisions of the intellectual property code. Any total or partial reproduction of the Paris No Limit site is strictly prohibited without prior agreement.
11. Data of a personal nature
In accordance with the French Data Protection Act of 6 January 1978 as amended, and the General Data Protection Regulations (EU Regulation 2016/679 of 27 April 2016), Paris No Limit processes personal data of its clients and prospects, hereinafter referred to as Client and Prospect data.
Data controller and DPO
The data controller is the company Paris No Limit, 41-43 Rue de Cronstadt, 75015 Paris.
Type of data collected
Purposes of treatment
This customer and prospect data is collected by Paris No Limit in the context of its activities in order to ensure the placing, management and execution of purchases, orders or reservations (deliveries, returns, refunds), the creation and management of the customer account, management of the loyalty programme, commercial prospecting, evaluation of needs by customising the customer journey with segmentation and/or profiling actions, and then, the carrying out of statistical studies.
The recipients of the data are the company Paris No Limit and our transport providers Colissimo and Chronopost to ensure the delivery of Customer orders. Data transfers with our service providers are contractually regulated in accordance with the law in force, and are subject to an adequate level of data security.
In accordance with the conservation principle of the General Regulations on Data Protection, and Simplified Standard 48 for the management of customer and prospect files, personal data relating to customers may not be kept beyond the conservation period strictly necessary for the management of the commercial relationship. Paris No Limit undertakes to delete or archive Customer data at the end of a period of 3 years following the last purchase, and Prospect data at the end of a period of 3 years following the last interaction. Exceptions are data necessary to establish proof of a right or contract that may be archived, as provided for by the provisions of the French Commercial Code relating to the retention period for books and documents created in the course of commercial activities, and the French Consumer Code relating to the retention of contracts concluded by electronic means.
Rights of the person concerned
Lawfulness of processing
The provision of Customer data is necessary for a purchase on the site www.parisnolimit.com, in particular for the delivery of the order to the customer. The collection of Prospect data is based on the legitimate interest of the data controller. Finally, data processing by Paris No Limit can respond to a legal obligation (taxation or litigation management for example).
The company Paris No Limit has, for all stages of access to the site and the ordering process only an obligation of means. Paris No Limit shall not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses, or for any event qualified as force majeure, in accordance with case law. In addition, the company Paris No Limit cannot be held liable in the event that the order is unsuccessful or if it is prevented from fulfilling any of its obligations due to a case of force majeure within the meaning of case law, and in particular in the event of a strike or bad weather preventing the delivery of the order.
13. Entire agreement
In the event that one of the clauses of this contract is null and void by a change in legislation, regulation or a court decision, this shall in no way affect the validity and compliance with these general conditions of sale.
These conditions apply throughout the duration of the online services offered by the company Paris No Limit.
The computerized registers, kept in the computer systems of the company Paris No Limit and its partners under reasonable conditions of security, will be considered as proof of communications, orders and payments between the parties.
16. Retention and archiving of transactions
The archiving of purchase orders and invoices is carried out on a reliable and durable support so as to correspond to a faithful and durable copy in accordance with article 1348 of the civil code.
The present conditions are subject to French law. In case of dispute, Paris No Limit and the Customer will attempt to resolve it amicably.
18. Customer Service
For any information or question, Paris No Limit's Customer Service Department can be reached by telephone from Monday to Friday from 11am to 6pm on +33 (0)1 70 68 84 15; by e-mail at the following address firstname.lastname@example.org or by post to Paris No Limit, 41-43 Rue de Cronstadt, 75015 Paris.
19. Legal Information
Registered office: 41-43 rue de Cronstadt, 75015 Paris
Tel: 01 70 68 84 15 e-mail: email@example.com
SIRET number: 519 769 947
Tax number: 0730 445 050 188
INSEE registration date: 19/03/2019
Hosting : 1&1 IONOS SARL, 7 place de la Gare, 57201